Below you’ll find answers to the most common questions you may have on Nasalis Larvatus Tour. Also, please feel free to check out our Facebook. If you still can’t find the answer you’re looking for, just Contact us!
COVID-19
Travelers who acquire COVID-19 symptoms while in Malaysia should be tested and, if positive, follow the current protocol for positive COVID-19 cases.Individuals who test positive for COVID-19 must be isolated for seven days under a Home Surveillance Order (HSO).
Individuals can be discharged from isolation on the fourth, fifth, or sixth day if they are asymptomatic and the results of an RTK Ag test performed by a registered medical practitioner are negative. COVID-19 detection tests are not required for discharge on the seventh day.
Please continue to follow COVID-19 prevention procedures while in Malaysia. Visit MySafetravel for more information.
Chinese Travelers
Travelers from China must take a COVID-19 test 48 hours before entering Sabah.
Borneo has a hot and humid climate throughout the year, characterized by two main seasons - wet and dry. The best time to visit Borneo depends on your preferences and the activities you plan to engage in
Dry Season (May to September)
This is usually considered the best time to visit Borneo.
The weather is generally drier, with less rainfall and more sunshine.
It's an ideal time to participate in outdoor activities such as hiking, wildlife spotting, and exploring the rainforests
Wet Season (October to April)
The wet season brings heavier rainfall and more humidity to Borneo.
While it might not be the best time for outdoor activities, it's a great time for river cruises and seeing lush green landscapes.
Wildlife viewing may still be possible, but some areas could be inaccessible due to flooding.
Yes, Borneo is generally a secure place to travel with low crime rates. To ensure your safety, avoid walking alone at night, keep valuables out of sight, and only use authorized taxis. Check your government's travel advice and Sabah Tourism Board's advisory for updated information.
Borneo has a tropical climate with temperatures ranging from 22°C in the evenings to 34°C in the daytime. The relative humidity is consistently high, ranging from 70 to 90%.
Pack light, comfortable cotton clothing for the hot and humid weather. Shorts and t-shirts are acceptable for interior travel.
Your passport or internationally recognized travel document must be valid for at least 6 MONTHS beyond your intended stay in Malaysia.
To enter Malaysia, you need a valid passport with six months' validity, a valid visa, valid return tickets, and sufficient funds for your travel. Also, complete the Arrival/Departure card.
Foreign tourists or non-residents staying at any accommodation in Malaysia, including hotels, resorts, hostels, inns, guesthouses, and service apartments, will be charged a flat rate of RM10 per room per night for all Tourism Tax registered hotel classifications in Malaysia. The Tourism Tax Bill was passed in April 2017.
Malaysian citizens and permanent residents of Malaysia, Diplomats, those with a valid MyPR (Malaysia Permanent Resident) card, and those with a valid work permit.
Please let us know if you have any allergies or are vegetarian, and we will try our best to meet your needs.
In addition to COVID-19 and other conventional vaccinations (e.g., measles/mumps/rubella/tetanus), we recommend Typhoid, Hepatitis A, and Hepatitis B. Visit our Health & Safety page for more information.
Yes, our tours attract solo travelers, families, and friends. We can match you up with another group traveling on the same trip, as long as it matches your dates and tour availability.
A single supplement is an additional fee that solo travelers often have to pay when booking accommodations, tours, or cruises that are based on double occupancy. The fee covers the cost shared by the second person, and it's applied when a solo traveler occupies a room or cabin meant for two people.
Yes, please let us know how you'd like to change your stay, and we'll try our best to accommodate you.
All our services and tour packages are quoted in Malaysian Ringgit (RM/MYR)
NASALIS LARVATUS TOURS SDN BHD RESERVED THE RIGHT TO POSTPONE OR CANCEL THE TRIP SHOULD CONDITION/SITUATION IS BEYOND OUR CONTROL.
CANCELLATION AND OR NO SHOW
• Full refund shall be made for written request/instruction from Client for cancellation made 30 days ahead of check in date which acknowledged received by Nasalis Larvatus Tours Sdn Bhd.
• No refund for cancellation made less than 30 days from the check in date and no show.
• We will charge 25% for cancellation or changes make 45 days prior to the arrival date & 100% charge for cancellation or changes make with less than 30 days prior to the arrival date.
• After commencement of service, no refund in part or full will be given for the services provided.
• For tours which our company has to subcontract with other agents such as the Selingan Turtle Island, Labuk Bay, the Sepilok Orang Utan Rehabilitation Center and the Gomantong Caves, a full cancellation charge will be imposed upon for any cancellation for confirmed bookings
• Fee paid will be refunded in full if cancellation is made by Nasalis Larvatus Tours Sdn Bhd on following condition:
a) Rough sea preventing to proceed to Libaran Island during that particular day.
b) As when and where necessary due to unforeseen circumstances
Please note that INSABAH does not arrange flights to or from our destinations, either domestically or internationally.
Our operating hours are Monday to Friday from 9 AM to 6 PM and Saturdays from 8 AM to 12 PM (GMT+08). We are closed on Sundays and public holidays.
While tap water in Borneo is generally safe, we strongly advise against drinking it unless it has been boiled. Tap water is safe for personal hygiene purposes.
We provide internet access, but please be aware that the quality and speed may vary depending on the location.
For your safety, we do not advise swimming in the river due to the risks associated with unforeseen incidents.
All of our rooms are equipped with energy-saving inverter air conditioners.
Transportation to Walai Penyu Conservation Park, Pulau Libaran is typically arranged by tour operators. It often involves a boat ride from a departure point, and the journey duration varies. Details will be provided upon booking.
If you are lucky, you'll have the chance to witness turtle nesting and the magical experience of baby turtles hatching and making their way to the sea. Apart from that, visitors can also immerse themselves in the community of the villagers at Pulau Libaran during their stay.
Yes, there are glamping options available. Visitors often stay overnight for the chance to see turtle nesting (although it's not guaranteed). It's advisable to book in advance.
Yes, there are conservation rules in place to protect the turtles and their habitat. Visitors are usually briefed on these rules upon arrival and are expected to follow them closely.
Yes, the tour is generally family-friendly. However, parents should consider the boat ride and overnight stay factors when deciding if it's suitable for their children.
We collect general personal data, such as your name, gender, nationality, and passport/NRIC, in addition to any other information necessary for identity verification.
We will only keep your personal information for as long as necessary.
