NASALIS LARVATUS TOURS SDN BHD RESERVED THE RIGHT TO POSTPONE OR CANCEL THE TRIP SHOULD CONDITION/SITUATION IS BEYOND OUR CONTROL.
CANCELLATION AND OR NO SHOW
• Full refund shall be made for written request/instruction from Client for cancellation made 30 days ahead of check in date which acknowledged received by Nasalis Larvatus Tours Sdn Bhd.
• No refund for cancellation made less than 30 days from the check in date and no show.
•We will charge 25% for cancellation or changes make 45 days prior to the arrival date & 100% charge for cancellation or changes make with less than 30 days prior to the arrival date.
• After commencement of service, no refund in part or full will be given for the services provided.
•For tours which our company has to subcontract with other agents such as the Selingan Turtle Island, Labuk Bay, the Sepilok Orang Utan Rehabilitation Center and the Gomantong Caves, a full cancellation charge will be imposed upon for any cancellation for confirmed bookings
• Fee paid will be refunded in full if cancellation is made by Nasalis Larvatus Tours Sdn Bhd on following condition:-
a) Rough sea preventing to proceed to Libaran Island during that particular day
b) As when and where necessary due to unforeseen circumstances